Wednesday, 14 August 2013

On-the-go Analytics Enables Me To Act Decisively Wherever and Whenever



When mobile phones first became mainstream as business tools, it was all about being reachable no matter where you were. But if you wanted to get any real work done, you’d still have to lug around a laptop. Today’s smart phones are capable of so much more than just calls, emails and texts – in fact, I read they’re more powerful than the computers that NASA used to send astronauts to the moon in the 1960s. 

I use my smart phone for everything – from capturing my running times to taking out my frustrations on Angry Birds. But what I’m really excited about is that we’ve recently got the SAP Crystal Server add-on for mobile at work.  Basically, it delivers all the reports and analytic data I rely on daily to my mobile phone when I’m away from my desk. 
 
If I have to go and see a customer, I no longer bother taking my laptop with me, because I have all the up-to-date information I need in the palm of my hand.  Not only is my smart phone more convenient to carry, but unlike a laptop, there’s no tedious wait to boot up and connect – it’s instant.  The other day, I was able to provide factual up the minute information to a customer while I was sat right opposite him by showing him the figures, instead of having to wait until I was back in the office.  Not only was he impressed by my professionalism but also by my company – a sure way to sustain a good business relationship. 

While mobilising our business intelligence is enabling people like me to work more flexibly and productively, it also ticks the boxes for IT – secure, self-service and simple – plus it helps our company to get more value out of the BI system we already have in place.  There’s a free trial available to download so you can try SAP Crystal Solutions before you buy.  Although I’ll warn you now: using mobile insight to answer business questions on the go is almost as addictive as Angry Birds!  

Try SAP Crystal Server add-on for mobile for yourself with our compliments!  Download here.

Visualise This!



I’m a very visual person. I tend to use my hands when I talk.  I remember faces, but I’m terrible with names. When I learn something new, I need to see it to really understand it. So I was very excited when I was asked to evaluate one of the latest offerings from SAP, called Lumira.

Basically, it’s a “data discovery” tool.  That means instead of having to spend time manually aggregating data from multiple sources and in diverse formats, SAP Lumira pulls the data directly from wherever it resides and lets you organise and manipulate it however you want. 

OK, maybe the earth’s not moving for you yet. But this is where it gets interesting: once you’ve prepared your data, you can create visualisations to find the kinds of business insights and trends that are impossible to glean from staring at rows of numbers. 

It’s a simple matter of dragging and dropping the data labels onto what is more or less a “blank canvas” in the middle of your screen, and choosing how you want to visualize the results. You can select anything from a straightforward bar, radar or scatter chart, to a sophisticated multi-dimensional chart, geographic bubble chart, tree map or tag cloud. You can see the big picture at a glance and then drill down into the details by filtering data in columns, facets or charts.

What’s really liberating is that it enables people like me (numerically literate but not an analytical expert) to look for relationships and uncover patterns in data without adding to IT’s workload. No more waiting for them to write a custom query or report each time a new question arises. 

I downloaded the free trial of SAP Lumira yesterday afternoon and got so immersed playing with it that by the time I looked up again, everyone had gone home and the cleaner was trying to trying to vacuum around my feet.  I visualize that I’m going to be finding lots of answers to questions I never knew I had with my new software over the coming days!

For more information, click here.

Shedding Some Light on the Subject of Data



Genius is one per cent inspiration and 99 per cent perspiration, according to American inventor Thomas Edison. He should know. After all, he held 1,093 US patents, including a system for electric power generation and distribution. Edison is quite a hero of mine – I work for a company that manufactures light bulbs. Unfortunately, while we had the perspiration angle covered, our inspiration left a lot to be desired. And it was affecting our efficiency in a big way.


Historically, we have based our decisions on hard facts. The problem with this approach was the amount of time we spent working to get reliable data. We spent more time poring through spread sheets and pivot tables than we did analysing data and making decisions.


One of the big advantages of being a small business is agility. You can normally react to changes in the market quickly and steal a march on your competitors. But we were losing this advantage because of our convoluted and time-consuming data processes. We didn’t have the information in time to make the decisions we needed to.


Fortunately, as we’re an SAP partner, we implemented SAP Crystal Server to solve this problem. It didn’t take long to implement and set up and before long, we had dashboards and reports to give us all the information I needed to make good decisions, quickly.


Now, we’re running more efficiently and more people in the business are starting to use SAP software to analyse their data. When I think of all the time we used to spend working with spread sheets it doesn’t bear thinking about. Of course, that doesn’t mean there’s any less perspiration, it just means we’re directing our efforts into more strategic, fruitful tasks. 

For more information on SAP Crystal Server click here.

Wednesday, 26 June 2013

Top Ten Pain Points Solved by Business Intelligence

As Business Intelligence experts, we sat down and tried to work out the top reasons why a company should invest in a Business Intelligence solution and came up with the following:
  1. "Our users simply won't give up Excel" - sound familiar?  Are spreadsheets still your most widely used Business Intelligence tool?
  2. Does your business rely too heavily on IT to produce and deliver reports?  Are your reports too static with no self-serve reporting?
  3. Do you require a single version of the truth?  Does your business have a universal agreement of the terms and sources of the reports that are produced?  Do they trust the data?
  4. Do you lack business support and buy-in for your Business Intelligence initiative and are you concerned about the project's performance?
  5. Are you confused by the terms Business Intelligence and do you need clarification on how it can help your business?
  6. Does integration and interoperability of your Business Intelligence with other systems such as CRM and ERP pose a problem?
  7. Has your Business Intelligence project stalled or gone over budget?  Can you work out the TCO/ROI of your Business Intelligence investment?
  8. Are you struggling to respond to market dynamics?
  9. Do you suffer from low marketing hit rates due to poorly targeted campaigns?  Is your sales profitability constrained by pricing based on guesswork?  Is your sales close rate lower than expected?
  10. Is your cash flow low due to too much stock or do you lose revenue from insufficient stock?
If you answered yes to any of the above, perhaps you need to speak to us!  DSCallards is a proudly independent SAP Business Objects partner with a unique skills profile.  You can call us on 0800 652 4050 or email us at sales@dscallards.com.

Written by:  Adriane Gillies, Marketing Manager, DSCallards
For more information visit www.dscallards.com.